Our team of highly experienced HR, OD and Equality, Diversity and Inclusion professionals can help you manage your workforce requirements, ensuring you receive high quality and cost effective advice and services.

Our team of experts work with you to implement and deliver best HR and OD practice that meets your needs now, supporting your strategic business objectives.

HR specialist advice

  • Workforce planning

  • Transformation e.g. restructuring, TUPE

  • OD interventions e.g. people strategy development, people management upskilling, bespoke coaching

  • Customer relationship management (CRM)

  • HR procurement

  • Support to CCG Governing Bodies e.g. remuneration committees

  • Alternative Dispute Resolution, including mediation

  • Job evaluation i.e. resourcing

  • HR policy development and review

  • Employment relations advice


We provide high quality and timely recruitment services, adhering to nationally agreed NHS standards and employment legislation. We also provide support with sourcing interims through the national agency framework and offer guidance and support for non-standard recruitment processes.

We use monthly KPI targets and customer satisfaction scores focussed on the needs of our customers to monitor, review and improve our performance and processes.

Our knowledgeable and friendly recruitment team have an excellent rapport with existing customers and our strong communication skills help to ensure this is done in an accurate and timely manner.

“The process from making a verbal offer to the candidate to the issue of formal contracts has, to be honest, exceeded my expectations.

I am glad that there is an efficient and speedy process in place where NEL prompts the recruiting manager to expedite and complete the process.”

CCG customer

Payroll management

Our qualified and experienced payroll team provides a high quality end to end payroll service dedicated to providing accuracy at all times.

We ensure all payment needs are met by adhering to all timeframes set and meeting all statutory and legislative requirements, including Agenda for Change and NHS Pensions. All data held is held securely in line with NHS policies on the retention and safe storage of data, and we tailor our support as required.

We are experts in the national NHS HR and payroll system ESR, providing advice and guidance to staff and managers to ensure all staff are paid accurately and on time.   We liaise with HMRC to ensure they are fully up to date with new joiners and leavers, ensuring the correct tax codes can be applied as quickly as possible.

Our friendly team build strong relationships with staff and managers alike and all pay queries are dealt with quickly.

Learning and development

We provide advice and templates on induction, appraisals and statutory and mandatory training. Our bespoke people development service can manage the administration, organisation and training needs for our customers. We offer a suite of engaging and interactive training courses and programmes available to purchase for your organisation.

Our CIPD-qualified management team are experts in change management, including system-wide transition across the NHS and beyond.

Equality, Diversity and Inclusion

We provide expert advice and support to a range of customers on both a contract and project basis. Working closely with our customers, we provide support that ensures compliance with Equality Act 2010 and help our customers to establish and achieve their diversity and inclusion goals. The team are also available to support organisations in establishing an effective Equality, Diversity and Inclusion (EDI) strategy that reflects their needs and ambitions.

Want to learn more? Please get in touch.

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