The challenge

Our team was tasked with taking on a key role in supporting the South East London Integrated Care System (SEL ICS) submission of Phase 3 Planning. This involved being responsible for calculating and submitting metrics for referrals, acute activity, and general and acute bed occupancy.

We were required to condense what would usually be two to three months of work into a three-week span and navigate through national technical glitches and changing guidance.

Our approach

This required complex technical data manipulation for production of the overall SEL CCG activity plan, made up of several hosted and non-hosted Providers baselines and planning assumptions. Assisted local providers with populating and validating their plans and jointly assessing the robustness of their activity planning assumptions. To be able to do this we had to quickly become familiar with a dataset we had not previously used and communicate frequently with NHS England (NHSE) national team experts to ensure data alignment. We were representing the SEL ICS in the Phase 3 Technical Working Group weekly meetings hosted by NHSE London and assisting other London ICS colleagues by sharing the knowledge we were acquiring by contact with national technical colleagues.

The outcome

User-friendly Power BI reports were created that could be updated rapidly to provide supporting analysis and narrative for performance against targets. Following the submission, we have continued to support and have now produced a model to assess the financial impact of the plan relating to the Phase 3 Elective Incentive Scheme and associated risks.

Co-partners for this project were: SEL CCG, SEL ICS, Acute Provider Collaborative Guy’s and St Thomas’ Hospital NHS FT, King’s College Hospital NHS FT and Lewisham and Greenwich NHS Trust.